Flower Mound Real Estate News | Outback Designs Abandons Homeowners
February 19th, 2008 by Joy Rice | 4 responses
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Flower Mound Real Estate News | Outback Designs Abandons Homeowners
Outback Designs, a former Flower Mound pool and patio builder, recently closed shop leaving many customers angry and afraid. The majority of the customers with unfinished business are in Southlake, Grapevine, and Coppell. With having already paid for the pools that remain unfinished, some homeowners are being threatened by Outback Designs’ subcontractors with mechanics liens unless they collect their money. The problem they face, however, is the customers have already paid Outback, but apparently the now defunct company did not pay its subcontractors.
As I hear about the nightmare stories surrounding Outback Designs, I can’t help but reflect on my own personal experience with the pool company. Just last year, my husband and I invited several pool and patio designers to our Flower Mound home to give us a bids for an outdoor living space. My husband, Ray Rice is the Broker/Owner of Rice Capital Mortgage, and had recently completed our refinance to incorporate the new addition to our home. We designed the patio layout ourselves about two years prior but needed some help tweeking the overall design. The patio space would include an outdoor kitchen with a bar,fireplace, Pennsylvania blue stone deck, and stone seating.
We finally came to a point where we felt it was a great time to move forward. Gary Ross of Outback Designs was one of the chosen companies to provide a bid along with several others.
How fortunate we are that we chose another company. We didn’t quite know what it was at the time, but something just didn’t feel right. Afterall, Gary had great ideas, was charming with the eloquent Australian accent, and was more competively priced than the others.
Although we are still waiting for the contractor we hired to finish the job, our beautiful patio is now almost complete. For more information, click here to search on Google.
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The Author: Joy Rice
About: I am a native Texan and am married to my college sweetheart and business partner, Ray Rice. Ray is the broker/owner of Rice Capital Mortgage. Our work together over the years has evolved into a full-service real estate team. I drive the real estate side, and Ray operates the lending and finance side. Through our partnership, we have achieved a great deal of success even throughout the sluggish market. Joy Rice Realty Group consists of several team members working together to get the job accomplished, and our clients have the benefit of a team for the price of only one agent. Their needs are always our primary focus. The team includes a Listing Coordinator, Contract Administrator, one Key Assistant, Marketing Coordinator, and an Accredited Staging Professional.
Through the development and integration of team members, I now have the ability to focus all of my attention on the home buying and selling needs of my clients while Ray focuses on finding the right financing. Joy Rice Realty Group provides seamless service to our clients at all times. We offer the power of a team for the price of only one. We pride ourselves on the fact that many of our clients also become our friends..
This entry was posted by Joy Rice, on Tuesday, February 19th, 2008 at 3:28 pm and is filed under Flower Mound Real Estate. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response on the right, or trackback from your own site.
Mobile: (214) 662-5588 
April 9th, 2008 at 3:14 pm
Mr. Ross has lived in the U.S. since he was 18. His ‘eloquent’ Austrailian accent is non existent until he is in front of a customer.
April 11th, 2008 at 2:49 pm
Thanks for your comment on our blogroll posted to www.JoyRiceRealtyGroup.com. I have heard your claim before from others about Mr. Ross’ occassional Australian accent. Hopefully, you are not one of the victims of this situation.
Please feel free to browse my site for real-time real estate and community information any time you like. It’s my pleasure to serve you!
Sincerely,
Joy Rice
May 8th, 2008 at 11:01 pm
Ms. Rice::
Good for you for taking the time to write about Ross, I used to be his GM and I quit 9 months prior to him pulling this bad stuff, I warned his customers and his subcontractors and the &%$#@ sued me for tortious interference and slander and libel, thats Ok, I cvan live with myself knowing I did the correct thing, his lawsuit forced me to file to file a bankruptcy which i later withdrew, the District Attorney Office is working up a felony case on him, Investigator Vance with the special crimes unit is in charge of it and would welcome all input from any of his victims, he told me today that Mr. Ross is “going to jail for a long time”, as for the Austrailian accent, 98% fake!!!!But, he came over here on a two year work visa and IS NOT a citizen, he is actually an Illegal, his aussie passport is expired!
Thank you and I will considfer you when I buy again.
May 9th, 2008 at 12:22 pm
PS:
Not only did he close his business and leave customers and other out to dry, if you go by his old office at 1033 Long Prarie Rd you will see a new sign that says “Complete Landsculptures” but if you call information and get the number for that location and call you get an answering machine that says “Welcome to the Outback” Do Ya think maybe Outback is operating under the same name, Duh????? Call and leave a message for Gary Ross and see what happens…I did….The former owner of Outback called me back and hung up when he realized it was me-something to think about!!Hold onto your wallets folks!